I purchased a $100.00 upgrade coupon for a flight on Virgin America. When I purchased the coupon it had a specific date to use it by.
Once purchased, it then showed the voucher had a begin and end date to use the upgrade.
The upgrade was good starting today, September 5th. I flew yesterday (9-4)
I emailed them asked them for a refund and they politely refused! I will never use them again.
I'm sticking with Groupon for all my purchases from now on.
Complaint / Review
Gilt City
$100 dollar upgrade coupon with limited dates
Author: taminflight
Offender: Gilt City
Country: USA State: California
Address: 1 Madison Avnue 5th floor NY 10010
Phone: 8774458692
Site: giltcity.com
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