Complaint / Review
National Van Lines
Refused to load a King Size Bed because it was not in a box. Other items, i.E., lamps, bibles that were in love seat compartment were removed and left there. Attitude at the moving address was indif

National Van Lines arrived about 5 hours late from my requested pickup time. Their truck broke down twice and they had to borrow another truck from a local agent in Prescott Arizona. They refused to move a king size bed because it was not in a box. Other items maps, bibles that were in a love seat compartment were removed and left. It was apparent that the truck was nearing full capacity since another family items were loaded in the back of the truck trailer.

I used National Van Lines before when I was stationed overseas in the military. Although I have not done a professional move in 26 years, I was very surprised that items were left. I do not have a car so I had little choice in the matter.