On the way to our vacation on Lopez island they lost our luggage but ensured us they will find it and send it soon, We spend 10 days without clothing on a cold island in Washington state. They return flight was 13 hours delayed and we have not gotten compensation for the lost items since Hawaiian demands receipts for everything you claimed you lost. Who keeps receipts for clothing longer than 30 days? The service on board is non existent and legroom is tiny and the prices are high. Avoid that airline whenever you can and do not check bags with that company.
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