I hired this company to provide transportation to a client who was arriving into NYC
Oct. 29: Pick up at JFK and drop off at Port Authority. Nov. 5: Pick up in Sheraton Times Squares & Tower and leave at JFK
On Oct. 29th the flight was diverted and arrived at Buffalo, NY because of the snowstorm in the area of New York. On Saturday Oct. 29, I contacted Mitchell from New York Airport Limousine Service who told me not me to worry as they are constantly online verifying flight arrival times and that he will make sure they pick up the passanger as soon as he saw there was a time and date assigned for that flight. They had both the passangers cell phone and my cell phone. On Oct. 30. I called to check if they had a new time for pickup and was told there was yet no time or date of arrival, but that they will call me as soon as they had picked up the passanger.
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