Complaint / review / scam report
Carnival Cruise Lines
Held hostage, lied too, and treated nasty by carnival

Complaint / review text:
To whom it may concern,

Re: 709CK9 Carnival Valor room #9199

This email is to document our numerous conversations with carnival employee's complaining about the horrendous accommodations and other issues in room 9199 on the carnival Valor.

In march of 2011, I spoke with a carnival representative via telephone and booked the new scenic ocean view cabin. Since we were traveling with our family of four the representative assured me that the room had the following features:

Unobstructed ocean view
floor to ceiling window
handicapped accessible door
a diabetic sharpie container
an unlocked fridge / cooler
ice bought to the room several times to keep insulin cool
a clean and sanitized stateroom

Before our sailing, I called and spoke with several different carnival representatives on numerous occasions to verify the stateroom had the above amenities I was promised.

Contact information:

Offender: Carnival Cruise Lines

Country: USA   State: Florida   City: Miami
Address: 3655 NE 87th Ave
Phone: 18002276482

Category: Traveling & Tourism


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