Complaint / review text:
To whom it may concern,
Re: 709CK9 Carnival Valor room #9199
This email is to document our numerous conversations with carnival employee's complaining about the horrendous accommodations and other issues in room 9199 on the carnival Valor.
In march of 2011, I spoke with a carnival representative via telephone and booked the new scenic ocean view cabin. Since we were traveling with our family of four the representative assured me that the room had the following features:
Unobstructed ocean view
floor to ceiling window
handicapped accessible door
a diabetic sharpie container
an unlocked fridge / cooler
ice bought to the room several times to keep insulin cool
a clean and sanitized stateroom
Before our sailing, I called and spoke with several different carnival representatives on numerous occasions to verify the stateroom had the above amenities I was promised.