On a recent vacation we stayed at the Days Inn Metrcenter, Phoenis az. This was 4/12. No problems first night so I reserved the room for the 15th to 17th. We checked back in on 15th. Realized my shirt was too wrinkled to wear out. No iron. Went to front desk, asked to borrow one. Told needed $20 deposit because "everybody steals." Reminded desk clerk he had three nights paid on credit card so if I skipped out in middle of night with $10 iron they were well covered.
Nope! Asked for manager. She didn't care. I asked if this was worth losing my business over. She agreed it was. I got my money back and spent three great night at. After 50 years in retail I can honestly say this was the most rude, arrogant behavior I have ever witnessed by so called "management."
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
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