We booked a trip from Newark, NJ to China via cheapo. Prices were good, but when we arrived for our 8:30 am departure at Newark we were told that we had missed our 6:30 flight. Cheapo had CHANGED the flight on us WITHOUT notice! Fortunately we were able to re-book thanks to Air Canada. However, for the rest of the trip we couldn't check in for our flights online with the carrier. They, even by phone, kept telling us that we had to go through Cheapoair.com. Thus we couldn't confirm flights or seat assignments. Lastly, cheapo managed to put us down for vegetarian, Muslim meals on the flights, which on a packed plane can be a real problem, since we are neither vegetarian nor Muslim.
When we tried to go through cheapoair.com to confirm seats/flight/meal changes, no one ever answered their phones, it was interminable hold.
I can't advise against using this site enough.
0 comments