» Traveling & Tourism » Complaint / Review: Ctrip - Bait & Switch, Misleading ticket prices Shanghai. #664258

Complaint / Review
Bait & Switch, Misleading ticket prices Shanghai

After booking a flight online they say they will contact you in 24 hours to confirm the ticket. I was not contacted and after 20 hours called them to confirm the ticket myself. They said the original discount price was now gone and charged me 25% more for the exact same flight. Did not bother to contact me on the phone, saying they had "misplaced" the number. After 4 different calls still was not resolved, with very unhelpful customer service. Typical bait and switch, stay away!

Offender: Ctrip

Country: USA

Category: Traveling & Tourism


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