I have a wedding to attend in Cancum Mexico so I booked my hotel room at the hotel the wedding is at via the web site www.hotelopia.com. They accept paypal so I filled out my reservation info and clicked thier payment option for paypal. It took me to paypal to pay. I via their redirect to the paypal payment cart made hotelopia a $618 paymnet for the 3 days at the hotel. I got confirmation via paypal that they accepted payment and transaction was complete.
I next bought my plane ticket which is non refundable based on payment for hotel was done and booked. 24 hours later i get an email from paypal saying Hotelopia just refunded the payment. I was like what? That was completed and done yesterday. I try calling thier 24/7 phone number and get someone after an hour of no answer just ringing.
The guy tells me he sees the payment and sees I was refunded. I asked why he says he doesnt know but nothing he can do and basically won't even admit if he works for the company and basically answers nothing and says I can try to book again online at a new increased cost.
I now have no hotel for the wedding which I confirmed was booked then canceled a day later. I have a $500 plane ticket thats no refundable. I want these guys sued for ruing this wedding trip and for the costs I am out. Any help in this please contact me. I have paypal statemnets and print outs of the site showing they except paypal payments. Transaction id numbers and logs of my calls.
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