Mount Manganui Holiday Park Tauranga
Stayed in this several times, but the last stay will be the last. I paid for two days in advance. We decided to leave early since the storm was loud and kept us up all night. The following morning I went to check out and the attendant told me she could not refund me for the second day THAT I DIDN'T USE. She said that there's a sign at the front desk saying you can't cancel any reservations. That is fine IF I had reserved a spot and decided not to use it, so someone else could use it, BUT I wasn't costing the company any money out of lost revenue if someone could replace my spot. The WHOLE place was completely EMPTY. There were acres not even used. The company has a policy of blatantly stealing money entrusted to them, and passing it off as 'weather'. If I go to the movies and buy two tickets, and if my wife gets sick and wants to wait in the car, I can get a refund for her ticket, SINCE SHE DIDNT USE IT. Outright THEFT and DISHONESTY. I will never do business with this place again!!
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