Usacomplaints.com » Traveling & Tourism » Complaint / Review: Holiday Inn - Avoid this hotel at all costs. #590686

Complaint / Review
Holiday Inn
Avoid this hotel at all costs

I made reservations thru HolidayInn.com in September for 3 areas at $165.00 per space per evening for earlier this weekend (May 7 - 9) for that Holiday Inn Batesville, MS. Per week before our appearance, my charge card was billed $225.00 per space per night (an $88 per space per night distinction). I named the 1-800 number to try and solve this and also the individual about the different finish explained that I had a need to contact the resort and so I did. The exceptionally good worker about the different finish explained that I had a need to contact corporate, that we did (again) and submitted a criticism. The resort recognized the issue and stated they'd matter a credit for that distinction. You'd believe, "Oh - ok - exactly why is she pissed?" whenever we examined in to the resort, they questioned me how I had been spending money on the areas and offered me a statement. After I informed the worker the areas were taken care of, the problem quickly got ugly. It had been university college weekend and every resort for 100 miles was reserved or I'd have remaining and removed elsewhere. Because there is room otherwise togo, I simply kept speaking and asking questions before worker accepted I had been right and we examined in. The area was ok, large but nothing unique. The roof fan was dirty - I had been scared to show it on. The mattress unpleasant and also the cushions ineffective. The toughest area of the space was the AC - that was extremely noisy and pumped on/off every time. It'd operate for 20-minuteapproximately and set off - and also the space might swiftly become hot and rigid. As though issues were not bad enough, the very first day the cook did not appear therefore the cafe could not start until 2 hours later. The 2nd morning it exposed promptly and our coordinator/server was a vibrant place - wonderful really, but which was the very best area of the day. Chilly, untoasted bagels and english muffins offered dried - no toasting, butter or jam was supplied. The meals was offered on the dish without garnish or treatment; Denny's/Waffle House does a far greater work! Subsequently, my parents got along and confirmed me the statement that were tucked under their doorway throughout the night - a statement for an area I'd previously taken care of!!! Which was it, I used to be completed, this is the worst resort experience I've ever endured. I actually donot think it was inexperience or mess, in my opinion it was an extremely deliberate test about the area of the administration of the resort to tear us down! Chauncy (leading desk worker) and also the restaurant coordinator/server were good, ethical and useful however they were the only real shiny places of the journey. Subsequently, yesterday after I got house, I came across extra costs to my charge card out of this resort! The fight is on and that I am pissed!!!


Offender: Holiday Inn

Country: USA

Category: Traveling & Tourism

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