Usacomplaints.com » Traveling & Tourism » Complaint / Review: Grand Crowne Resorts - Grand Crowne Travel Network - Surrey Vacation Resorts - Grand Crowne Leisure - I was sold on a Condo family package, which included two queen sized beds, I am now told we are to be staying in a hotel - Surrey Inn - with only 1 queen bed and a second fold out sofa. #547945

Complaint / Review
Grand Crowne Resorts - Grand Crowne Travel Network - Surrey Vacation Resorts - Grand Crowne Leisure
I was sold on a Condo family package, which included two queen sized beds, I am now told we are to be staying in a "hotel" - Surrey Inn - with only 1 queen bed and a second "fold out sofa"

I just recently purchased on Jan. 12th, 10, over the phone a $99.00,2 nights, three days family GCR Condo package by a representive, Michael M. I was sold strictly on the Condo idea, and assured by Michael M. That we would be accomindated in one of their Condos, with two queen sized beds. Two days afterwards I am cold called by another telemarkerter of a different time shared company, Clanten T., who claims to be a long time aquientance of Michael M., and an ex employee of Grand Crowne Resorts. I am told by C.T. How Michael M. Had just been where C.T. Works to apply for a job there — within 24 to 48 hours since I spoke with Michael M., and having been "sold" this package...
I am slso told by C.T. Of the poor conditions and state of Grand Crowne's Surrey Inn, and how GCR would end up placing us in those conditions at that place, a non condo, more like a motel/hotel.



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