I needed a great numerous provider trip right down to Grenada as you will find no direct routes from wherever I stay. Travelocity had the least expensive & most immediate costs, and so I made a decision to opt for them (2 weeks prior to the journey day) and bought my seats. Throughout the two subsequent times I acquired 1 promotional e-mail (that we explicitely requested to not receive after I bought the seats) and two emails equally declaring the next (precise backup):
Thanks for arranging your vacation concerns with Travelocity.com.
Your reservation has been ticketed, nevertheless, the airlines you
Chosen don't possess a luggage contract. It'll be required
To declare and recheck your luggage when changing airlines.
For almost any extra vacation requirements, please visit us at
Www.travelocity.com.
Thanks,
Travelocity.com
* fqdgej
I thought, no huge package, I've nearly 3 hours of the layover which means this is not a large issue. 30 days later, I discovered I still have not been charged for that routes. I contact them to determine what's happening, and that I keep in touch with three people in India using the titles of "Ron", "Monica", as well as their boss "Port". All three inform me in greatly different phrases that travelocity terminated my concerns because of the insufficient luggage contract between frontier and AirJamaica, my two companies. Additionally they stated the trip was terminated till I told them I'd evidence that AirJamiaca was traveling out-of JFK that evening after which they supported and stated they released me emails declaring that I'dnot been ticketed for that routes, (right now totally reserved), and they named and published emails telling me of the. I maintain excellent documents and also have my telephone bill and mailbox showing they never experimented with do such issues.
I went onto the web site simply to discover that I had been nevertheless reserved for that routes with my seats to become sent to me (FedEx signiture required). I also got a contact backup of the after speaking with the reps. I called again to determine exactly what the offer is and was set onto store. Each 7 mins "Rose" held examining in and informing me these were searching for my documents also it was getting longer than regular to locate my data. After 35.11mins of the they inform me they'll contact me in 2-3 hours using the info. It's been 4 plus they have not tried whatsoever.
Avoid Travelocity. They care almost no about their clients and therefore are badly run, handled, and arranged. Use Orbitz, an extremely secure and trusted organization I Have employed 4 times before without so much like a touch of difficulty.
It's been 4 and I'm on-hold when Iam creating this. Iam calling their sonsumer relations division and I've been on-hold for 30 mins. It shuts in 5mins for that evening and that Iam confident they observe my phone but-don't wish to remain late on Friday and therefore arenot addressing it because of this.
0 comments