Usacomplaints.com » Traveling & Tourism » Complaint / Review: Carnival Cruise Lines - Misleading/false advertising. #529515

Complaint / Review
Carnival Cruise Lines
Misleading/false advertising

5-time sail was reserved and settled. Upon coming towards the docks we were educated with a consultant the motors weren't operating as much as level which the schedule was transforming from Jamaica towards the Bahamas [which we visited only a few months preceding]. We weren't educated, not named by my Carnival Broker, despite the fact that I named her instantly upon getting these details about our modifications. Others advised us they were educated a couple of days preceding, however we weren't. Additionally, we'd prepaid air travel that was not reimbursable anyhow. We received the choice to stop but, as academics we just get 2-person nights down each year, and we couldn't get another opportunity to proceed... And of course the air travel expenses. Later we discovered this "motor issue" have been a continuing problems with this vessel for that past 2 cruises. I can't think that a business this large couldn't discover an engineer on the planet couldn't be flown directly into repair this after 3 months. The $50/pp payment was a fall within the container in contrast to the savings in gas they saved, because we were ostensibly within the Bahamas for the whole period. Additionally, it appears likely they have cut team because the areas were never washed promptly, breakfast was overdue, the amusement was POOR, the Jacuzzis within the person region were damaged the final 2 days, there have been children within the person jacuzzis the very first handful of days, the water was chilly about the activities [due due the very fact we were several kilometers north of Jamaica], the new water within our space didn't work, there is a septic cause due a plumbing issue on out ground, elevators didn't work... Simply to title a couple of things. The corporation ought to be out-of company, however they boast about their achievements as though unaware for their several short-comings. Everybody we talked to was really, very annoyed. One pair had really prepared a marriage and visitors were traveling to Jamaica... Where, obviously, we didn't proceed. And lastly, upon time for Ohio, the motors amazingly were back at full-speed. Somebody must document a-class action match vs the corporation. I considered finding individuals structured and signing a to document but we'd to capture a trip.


Offender: Carnival Cruise Lines

Country: USA   State: Florida   City: Miami

Category: Traveling & Tourism

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