Usacomplaints.com » Traveling & Tourism » Complaint / Review: Holiday Inn - Scammers. #526964

Complaint / Review
Holiday Inn
Scammers

I recently created an internet reservation with Holiday Inn Express. Their site plainly states that "a deposit for the whole stay" is likely to be charged upon producing the reservation.

Because The description of "deposit" in this scenario is that this: "down payment: a partial payment made at that time of purchase; the total amount to become compensated later, " obviously I thought that Holiday Inn understood exactly what the term "deposit " really implies which consequently they'd be going for a "down payment, " or proportion of the sum total cost.

I thought that their web-designer and/or corporate workplace includes a book when they have no idea what "deposit" means.

Obviously they do not understand, and do not have a book. Holiday Inn has chose to alter the book meaning of the term "deposit" to imply, "the whole charge." I named Holiday Innis 800-number to confirm just how much they'd billed my card, and was informed that it had been the entire quantity.

The girl I talked to thought that saying "for the whole stay" somehow intended not really a proportion for every evening reserved, but "the whole charge."

There's no stage discussing term meanings with somebody who hasnot any power-over corporate policy within the first-place, but I think it is acutely frustrating to possess to suppose—appropriately in this instance—the people responsible for a sizable company do not really understand the englishlanguage well-enough to create plan.


Offender: Holiday Inn

Country: USA
Site:

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google