Usacomplaints.com » Traveling & Tourism » Complaint / Review: Astar - I got sucked in to the Astar scam and then 1 year later paid another $75 to avoid the tickets becoming expired. #508871

Complaint / Review
Astar
I got sucked in to the Astar scam and then 1 year later paid another $75 to avoid the tickets becoming expired

In May I got the phone call that I had won a trip to the USA for 4 people. They had said that this offer was only available to Travel Agents and for a mere $998 I could enjoy a holiday package to Orlando, Daytona/Coco Beach and Las Vegas with a cruise to the Bahamas.

The salesperson was very nice and very informative and nothing was a problem. Not once did I feel that I was being scammed. They weren't pushy until they asked for my credit card details. Now I am usually very careful about giving out my credit card details in fact on this call I didn't give it. I asked him to call me back after I had a chat with my husband. He did so and still wasn't pushy and not at any time did I feel uneasy or suspicious of him or his credentials. What an idiot I was!

We got the tickets as he had promised and I had even called back on a couple of occasions to ask a few more questions, which were answered with the same amicable manner - Jerri and Michelle were the sales people - and yes, they were helpful. I guess you would be too if you were making money that easy.

Still convinced this was legitimate, I sent emails some months later to let them know that we were unable to take the holiday within the 1 year expiry period and get this, they said no problem... You just need to pay a further $75 to hold the holiday package for another year. Muggins me paid the $75. Now the expiry date has come around again and still we aren't able to take the holiday due to 'GFC' but no one is answering their phone number.

After seeing all the reports on this website I feel sick... I should have known better and not been so gullible. I want others not to get sucked in like I did by reading this report and all the other excellent reports that have been written to stop these people from getting any more people to hand over their hard earned money to these scum bags. Follow the golden rule "Never give your credit card details over the phone to anyone no matter who they say they are."


Offender: Astar

Country: USA   State: Florida   City: Tampa
Address: 12421 North Florida Ave Suite C-220
Phone: 1800231376

Category: Traveling & Tourism

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