Usacomplaints.com » Traveling & Tourism » Complaint / Review: Cathy Pierce McGuire / SeasideRentalsMaine.com / VRBO.com - Misrepresentation, Deception, Terrible Customer Service. #504787

Complaint / Review
Cathy Pierce McGuire / SeasideRentalsMaine.com / VRBO.com
Misrepresentation, Deception, Terrible Customer Service

Your week within the town of Stonington, Maine was destroyed from the terrible treatment we obtained from Cathy Pierce McGuire and her organization Pierce Property Management (aka Beach Accommodations www.seasiderentalsmaine.com), PO Box 38, Sun, Maine 04683. We settled significantly more than $2000 upfront to get a one-week rental of Bay View Home at 35 Bayview Road in Stonington, Maine via VRBO.com/85379. We're able to have accepted the truth that a lot of the home smelled highly of form; the unrenovated first-floor was house to varied insects and lions; the mess-packed cellar was just like a picture from the horror film; which this rental was next to a noisy and ugly seafood company. On their own, these problems wouldn't have now been almost enough to damage our holiday or force us to contact the broker, not to mention create an adverse evaluation. As regular vacation home tenants, we are able to adjust to a number of conditions and "shocks" not described within the record ad. But we do anticipate the items outlined to become current, which we are handled seriously and appropriately from the people we conduct business with. The VRBO advertisement for this home outlined a "Dishwasher" among its features. The truth that the home did not have one was a misunderstanding that irritated us a great deal. It was an requirement which we'd taken care of and which mattered to us. Much worse, however, was the truth that directly after we reported by voice-mail to Cathy Pierce McGuire, in the place of calling people back and apologizing, she changed the record and lied about doing this.in the place of interacting around about our issues, Cathy Pierce McGuire and her organization turned to fraud. The moment we quit her an initial voicemail message mentioning the Dishwasher issue, she removed them "Dishwasher" in the listing of features on her VRBO page and from that time on, everybody linked to the organization experimented with hide and/or lay this change have been created or the term "Dishwasher" had actually seemed on the VRBO site. About the two events when anybody related to Pierce Property Administration really responded the telephone (these folks weren't actually office staff but a housekeeper along with a lobsterman; and we-don't believe there really is an office team) we were guaranteed quick return telephone calls from Cathy Pierce. These never arrived. Your request an apology or clarification about that scenario led to people being handled within an insulting and unpleasant method, from the housekeeper mentioned previously (whois also Cathy Pierce's mom, we later discovered) who goaded us with, "Well, I really hope you've a printout since it does not state dishwasher today!" to include insult to damage, whenever we ultimately noticed from Cathy Pierce McGuire — 10-times after our preliminary criticism on the 7-time rental — it had been to not apologize or clarify but to offend us and continue the lies. Pierce Property Management (aka Beach Leases) of Sun, Maine isn't a business you need to conduct business with. Cathy Pierce McGuire also offers additional entries on VRBO, including VRBO.com/54893 and VRBO.com/85783. She also employs the titles Cathy G. McGuire and Cathy McGuire, employs the telephone numbers 207-348-6462 and 207-348-2349 and also the email address [email protected]. We're skilled tourists who've had several great encounters with VRBO along with other holiday rentals and also have no time before created a criticism. We simply don't like being lied to and handled poorly. It is a disgrace we'd this encounter since the renovated 1 / 2 of the home was appropriate, the watch was good in the upstairs porch and also the city of Stonington has several wonderful shops and restaurants. We just want we're able to have loved them more. We published this remark like a public-service, wishing it'll assist other tourists create a greater option than we did in Stonington.


Offender: Cathy Pierce McGuire / SeasideRentalsMaine.com / VRBO.com

Country: USA   State: Maine   City: Sunset
Site:

Category: Traveling & Tourism

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