We visited a house and backyard display and registered to get a visitor trip to Cibola Vista Hotels in Peoria Arizona. Some tips about what happened.
Justin
Cibola Vista Resort
Princeton Hotels 08/30/09 10:51
RE: Phone Discussion of 8:30 am on Sunday August 30th
As required within our telephone discussion today by which I named to stop our 1PM assembly today for that Resort Survey, listed here are the reason why we examined in last night the 29th as organized after which examined at 9pm, and just why we're not thinking about buying something from your own organization.
We examined in in the primary table at or around 5:30 pm and received an area key for #2227.
1. We'd gotten off-work and pushed one hour to make the journey to where you are and had expected having a pleasant dinner on appearance. The salesman in the house display had mentioned that there have been cafe amenities about the areas. We were likewise provided food deals for that cafe. Simply to discover the only food was from the little outside restaurant, in 100-degree warmth, along from the swimming. The deals we were informed were to get a cafe someplace down the resort and never actually linked to the resort. Whenever we went to the restaurant there is an extended point so we went back again to the area and obtain room-service. The selection was for burgers, pizza and icecream. Barely what we'd looked forward to on the Friday night in a apparently top quality resort. Because we were hungry we requested some Nachos etc along with a wine bottle value about $25 that actually charge over $60. And of course one's heart burn that arrived later.
2. The room itself was good. Not unlike many Holiday Inn packages. It was useless. No film stations and just simple cable. I truly didn't care to look at QVC while eating on the Friday night. The only real dvdplayer was within the room connected to some little awful quality image Television. Not worth strolling right down to the sign in to HIRE a film.
3. My spouse subsequently chose to browse the club massage they had provided her a discount for. Simply to discover they were shut. While she named the top table she was informed the massage discount was advantageous to 25 units toward a-3 hour massage which needed to be planned ahead of time. Because we'd be looking at the following day, this was a discount.
4. The next problem may be the most severe. I needed another coke and went out towards the place device within the corridor. When I walked out I had been almost pulled around with a number of adolescent kids operating at break-neck pace through the places. Adopted soon by 3 more kids which were clearly not in the resort incidentally these were fitted and also the apparent team marks. Our nephew is just a officer and it has informed me on many cases of situational understanding and indicators of team id. The truth that the resort is situated about the paths aspect of the area is something. Not to have any entrance protection towards the substance to manage who's coming onto the causes or have any apparent safety patrols is poor at-best. The very best element was one hour later after I went to obtain my pc in the shoe of my vehicle, there have been 2 gang bangers on either aspect of my car going to break in to it. They noticed me returning toward my automobile and became popular. That virtually was the offer breaker. Basically am likely to maintain a location to get a soothing period, I certain don’t wish to have to become fretting about the protection of my spouse strolling by himself or my vehicle within the parking lot.
5. We then went right down to the swimming to get a relaxing swimming. Reduced and see the primary swimming is closed.indicators all around the gates stating shut because of disease! We subsequently went towards the person swimming. It had been no further the person swimming as there have been in regards to a hundred gusts with young children working everywhere to the stage you can not enter the swimming or look for a spot to stay in the event that you needed to. And of course the terrible audio of some woman squeaking out a melody in the karaoke equipment. Really unattractive! Maybe you have folks heard of live activity or DJ on the Friday night?
6. We subsequently went as much as the sign in table and questioned if there is a-game space with pool tables, flag pong, SOMETHING! She stated all-they had was Karaoke down from the swimming. We returned towards the space.
7. I chose to examine my email for function. Simply to discover that there's no wireless web. I named the top table and requested about an internet connection. She stated that there is a wire store anywhere within the space. She didn't understand wherever. I searched for half an hour and not discovered it. She also stated we'd need to spend extra for Web. Actually Starbucks provides you with instant free access to the internet. Great Greif
8. The last straw was when my spouse chose to have a bath and contact it a night. You know what? NO HEATED WATER! Incredible.
At that time we named it stops. We'd a far more soothing, secure, enjoyable environment back at our very own home. We visited the top table and described our issues towards the woman and mentioned that people were looking at. She stated she was sorry which there wouldn't be considered a cost for that space.
I named Justin today and questioned exactly what the fee for not visiting the survey could be. We clearly weren't whatsoever bit thinking about purchasing something of a business that gives so small focus on the good details. He explained the worst-case situation will be the $50 store payment but when I delivered an email describing the issues we'd therefore he might display his boss, that there could be free.
We've remained in a number of hotels in several places, also in Mexico. It was undoubtedly minimal safe and also the least soothing.
Truly,
E Lewis
Mesa, Arizona. 85204
Addendum:
09/01/09 7Pm
Obtained a voice-mail communication on my telephone from Blanca at reservatios that because we remained through the night within the space on Sunday but didn't visit the survey on Sunday we'd be obtaining the complete sheet price cost until we rescheduled. I experimented with contact her back five times but just got voicemail.
I then named Walter Dolan who responded the telephone. I described the entire group of occasions in addition to delivered him a duplicate of the email I'd delivered to Justin. He mentioned that there wouldn't be any costs.
They charged my Credit anyway. Don't trust these folks. I'm declaring a BBB complaint. Exactly what a DUMP!
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