In August of 1996 my now fiance' bought ($4995.00) a timeshare under the management of Med Resorts International (MRI) the end date of the Association should be August.in 2004 a representative from American Vacation Resorts happen to be in our area to show us how we can use our timeshare wisely and convert to points through RCI. We thought at that time it would be wise, so we spent another ($4200) to convert to points, for a moment we had so many places to choose from, then we received a letter that Celebrity would be taking over AVR the places we could choose from was slim pickings. When we was turned over to Celebrity we needed to pay an assesment fee of ($370) this was in 2008 not including the regular association fee of ($393.00). This year 2009 we received a letter from Celebrity Resorts stating that we need to pay the association fee and an additional assessment fee if we did not we would loose our membership permament. We tried to pay our membership in June because I did not and could not get any answers as to why are we paying AVR instead of Celebrity. Also it did not say pay Celebrity it said send your payment to AVR, immediately my antenna went up. Our membership was cancelled permanently. I called the representative, they where very nasty to me (wendy), I asked to speak to a manager, her name was (cookie). When I start asking questions they got very defensive. So me, I started my investigation, This is unreal, so many people have been ripped off by this Husband and Wife company. Yes Husband and Wife.
I did a little research and guess what, not only did I find this information from the Better Business Bureau you can look at the website put in the name Celebrity Resorts and the address 4700 Millenia Boulevard orlando florida if you put in American Vacation Resorts, Inc you will see that same address with both names if not husband and wife somehow they are related. Celebrity shows up not in business and they had over 130 something complaints in the last 36 months. It gets better, I called back to Celebrity to tell them to look on the BBB and they said this must be a mistake, I have to call my legal department. It has to be something we as the "Long time" customers can do, hopefully we can have a class action suit. I would have felt better if Celebrity said they were out of business and we could be reinstated with AVR, but don't just take what we have worked so hard for. Oh the BBB also states that if you have any questions pertaining to this company you should seek legal advice.
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