Usacomplaints.com » Traveling & Tourism » Complaint / Review: Astar - I was notified to say I had won a trip, but they won t refund the money and I can t reach them now. #462243

Complaint / Review
Astar
I was notified to say I had won a trip, but they won't refund the money and I can't reach them now

The A STAR Company contacts people and 'sells' them a holiday they have supposidly won on the internet.
They use very emotive phrases and ask for card details for the taxes etc that are required to be paid.
They phone on weekend days and are then unavailable to contact. There is no period to consider what is being signed up for so no refund. Pay now or lose it, very persuasive.
If you are overseas, the air flighta are not included, even although the initial win suggests this.
I believe this company is a rip off.

Usual story, if it's too good to be true it probably is NOT TRUE!

Jane
TIMARU
New Zealand


Offender: Astar

Country: USA   State: Florida   City: Tampa
Address: 12421 Nth Florida Avenue, Suite C 220
Phone: 8136768900

Category: Traveling & Tourism

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