Usacomplaints.com » Traveling & Tourism » Complaint / Review: Vantage Travel OR Vantage Deluxe Travel - Vantage Travel Or Vantage Deluxe Travel Uncaring, horrible customer service once they take your money. #459579

Complaint / Review
Vantage Travel OR Vantage Deluxe Travel
Vantage Travel Or Vantage Deluxe Travel Uncaring, horrible customer service once they take your money

Beware Seniors and others: This company claims to have reduced fares for seniors, but they are a royal rip-off. There are other, higher quality cruise travel agencies that are less expensive and offer first class customer service. Vantage does not care about the customers once they have your money, letting you wait forever, before they even send you your tickets. They are very slow to respond (if they even do) to a question / concern.

Do not purchase their so-called "Travel Protection Plan" from Trip Mate - this is another rip-off - they do not give you "protection", only a headache; this plan does not kick in until after your regular health insurance has paid everything, and even then, they give you an extremely difficult time if something is due to you, saying you have to have seen a Dr. At the time of the accident/occurence (how is one supposed to do that if you're at another city each day?).

In essence, this company does not care about its customers and Vantage is having their own employees post phony reviews online to make themselves appear good. They have no integrity whatsoever. Do not make the mistake we did - book with another company.instead of the name VANTAGE they should be re-named: NO VANTAGE


Offender: Vantage Travel OR Vantage Deluxe Travel

Country: USA   State: Massachusetts   City: Boston
Address: 90 Canal St. #100
Phone: 8003226677

Category: Traveling & Tourism

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