I had been in Puerta Plata at LHVC from 2/14/09 through 2/21/09 and required 8 friends of whom 4 purchased in to the holiday membership at Jewelry Apartment level which improved my level so we're all Jewelry Apartment degree. All transport to and in the resort in the airport was organized from the resort centered on my schedule from Kennedy to Santiago. Once my buddy purchased in in the apartment degree, free transport was organized having a limo from the customer support office. About the day of starting we were within the reception in the designated period (9:30) for 10:00 starting to Santiago to be able to make it happen in the full time to obtain there nicely ahead of time for the 1:00 routes. The limousine was overdue and awaiting us in the incorrect area. Among the visitors discovered the limousine driver and informed him where we were. At this time it had been 10:30. The limousine got us to Puerta Plata airport that was the incorrect airport. The driver stated he was informed to consider us to Puerta Plata despite the fact that the resort understood my schedule plainly mentioned my starting was from STI. I'd also examined with this twice just before starting.
We missed out trip and needed to buy tickets on another flight. LHVC has declined to pay me and that I have experienced trouble calling and speaking together. I delivered all bills and paperwork about that and we're today in to the month of April which hasn't been solved. The folks to whom I've voiced have transformed their tales and handed me in one individual to another.
Our visitors who purchased in likewise have been provided the run-around and also have been lied to.
I believe this ought to be researched from the press via some form of undercover survey. I'm not just our nearly 600. To get a one-way ticket back again to the united states but additionally am caught having a one of the ways return from STI towards the US that I can't trade or utilize apart from return from STI airport
I intend on allowing the press within NY learn about this.
Teresa Joine
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