Westgate Corporation Westgate Thinks We Are Still In a Deal even Though we Had a Chapter 13 Bankruptcy Orlando Florida
The Original complaint Text:
Vacation Stolen: We needed tickets for our Universal Studios Orlando vacation and someone (trips department) at our hotel referred us to Westgate. It would only take 90 min to view the presentation -NOT. We had our adult children with us: ages 17 and 25. We should have listened to OUR KIDS WHO TALKED TO THE LIMO CHAUFFER and not the Westgate Sales People.
Our objective was to decline every offer the presented so that we could get our tickets WHICH WE HAD TO PAY FOR ANYWAY FOR UNIVERSAL. But time was of the essence since we wanted to tour Universal Studios with our kids.
After 4 hours... Everyone was hungry and frustrated and our kids even sat at the bar with a limo driver who had plenty of negative things to say about Westgate Sales People and how they will do anything/say anything to get you to buy a property.
Our salesperson told us about how he held his dying child in his arms and we felt so bad, true or NOT???!! And even if it were true why would you tell a customer such a horrid and sad story.
We had arrived at Westgate 9:30 AM. We didn't get out of there until 3:30 PM and with a purchase. Also, the Universal Tickets were not cheap. Westgate received $299 for them and a deposit for a purchase of our new ownership in a timeshare for $100. Thank God that is all the money we have into this;)
When we arrived at Universal Studios, it was to late to do any touring with my spouse and children. We had to wait in a ticket line because some woman had an argument with the clerk. We got one hour of Universal, but my spouse would not be able to return since we were there on government business for him. I would return only the next day with my kids and no spouse; (
Maybe they should have run our credit report. We had a Chapter 13 Bankruptcy in progress —about 2 years of a repayment plan left. We are not suppose to be able to take on ownership of any real estate.
When we returned home, we consulted with our attorney about this and he recommended cancelling it. We contacted Westgate to cancel and explained our bankruptcy —they asked for proof of this statement made by our attorney; it was past the 14 day window for making cancellations. However, we just eliminated the bank account that they planned on making the withdrawals from.
Then, they started calling us and requesting their payments. We just eliminated the home phone number they had for us. We feel that we defaulted and only had $100 into this, so why don't they just leave us alone and resell our share? Instead they are threatening to report it to the credit bureaus. We really don't care if they do because our credit is not good anyhow. However, what really is to report? We simply defaulted on an agreement later than the time window allowed; now leave us alone? It isn't like we requested our security deposit back. So today we were contacted by email from Westgate.
This is what they wrote: * Dear B* Family, Unfortunately, it has come to my attention that after numerous attempts; you still are not responding to our efforts to assist you with your Defaulted Account. It is not my nature to assume, however, if I do not receive a phone call from you by Friday, October 10 at 3:00 P.M. (EST), I will, at that time, assume that you no longer are interested in our help. If you are having some kind of difficulty, I can help you. I want to help you. All you need to do is call me and let me know. Have a great day and I hope to hear from you soon. Happy to assist! Please contact me at 1-800-651-7606 ext: 57097*
So what are they happy to assist with is what I would like to know? My response to this email was *What are you talking about? We don't have any dealings with Westgate. Leave us alone or I will have to contact my State's Attorney General. Thank you DB* Is there anyone out there that "didn't pay" Westgate and you are still being harassed? We were wondering how you handled it. We feel this agreement is broken because we couldn't own the property. It was not an allowable expense in our Bankruptcy Payments. We have gained nothing and they have gained nothing. We are even. They need to leave us alone and move on. We would love to hear from others in like situations.
Mapabarkers
Annville, Pennsylvania
U.S.A.
0 comments