Universal Fun Pass Scam!!!
Universal Fun Pass
1 Glenlake Parkway Suite 700 Atlanta,
GA 30328
1-800-208-3034
[email protected]
December 27 I got a call saying 'won' a FREE trip to Orlando Florida for 3 days and 2 nights from "Molly (5108)". Then proceeded to say that I also won another trip to Daytona Florida for 3 days and nights as well. She then asks me if this sounds good I quickly respond and then she says I won another trip to Cancun Mexico for 5 days and 4 nights.
She was a very fast talker and didn't let me think about anything that was being said! It was quite overwhelming and she kept saying how excited I must be to win this free trip!
Then says that I have to pay a registration fee for each adult of $249. And then asks for my visa expiration date. She said she had my visa there on file and all I needed to do to confirm this vacation was to give her the expiration number and it was all mine. I asked how she had my visa number and she replied that they were partners with the visa company. I asked her why I have to give her a credit card # if the trip was free? She just said it was a registration fee and began to tell me over again what all the 3 vacations were and what was involved. She says 'don't you want to go away'. I ended up giving her my expiration number. During this conversation I keep asking her if it was going to be charged on my Visa and she kept saying don't worry about it it won't get charged if you don't have enough money on your visa and I kept saying its not going on my visa and she kept saying not to worry it wouldn't be a problem.
At this point I confirmed my visa # and continued to be told about the trip details. At which point I began to have second doubts about the "free trip" and said I was no longer interested and please do not charge anything on my visa, she called me a liar for claiming that I did not understand that the charges were going directly on my visa and that the charge had already been made and it was non refundable... I started to panic on the phone and told her I would be disputing this immediately with my visa company again she kept calling me a liar and that the ticket was non refundable, and that the entire call had been recorded (thank god it was, all it does is prove what I was saying and that it was a scam).
I ended up calling my visa and did a conference call with both parties on the phone the whole time the representative from Universal fun pass kept calling me a liar and over talking anything I said, they also tried to play a recording that wasn't clear and managed to annoy both myself and the Visa Representative.
At this point they are no longer answering my calls and the complaint is being processed with my visa company. What a nightmare this whole experience has been, it completely wrecked my holidays. I hope that this posting will help to prevent the same occurrence from happening to other people.
I have filed a report with the BBB,
(there is already a few claims against them)
As well as the RCMP Phone Busters website.
I would recommend that anyone that has been scammed by this company also file complaints with the above companies!
Lexy
Vancouver, British Columbia
Canada
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