Usacomplaints.com » Traveling & Tourism » Complaint / Review: BlueGreen Resorts - Misrepresented Timeshare Resale and Locked-In Rates by Sales People. #405825

Complaint / Review
BlueGreen Resorts
Misrepresented Timeshare Resale and Locked-In Rates by Sales People

On Oct 18 my wife and I purchased a time share with Bluegreen resorts. The sales people told us if we weren't satisfied they would sell our shares within a week. It's been two years, we haven't sold it yet.
Three months after we bought in to the company we were invited to return for an orientation visit to help us learn how to use it. Instead, they told us our points weren't enough to benefit from so they tried to sell us more. The sales person said " what we had was junk."

In the mean time we tried to utilize what we purchased and every time we tried to make reservations either nothing was available or they wanted to schedule a different time. It has been a nightmare to try to use. The system is hard to understand. The maintenance fees have gone up every year, which is another thing they told us was locked in at the purchase price. The address on the deed is in Florida but the actual transaction took place in Gatlinburg Tenn. The Mountain Loft resort is the only one we have been able to make reservations and that was only once. And then the room wasn't the one we requested.

Thomas
Hartford, Kentucky
U.S.A.



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