June 21 my wife bid $300.00 at a silent auction at Church. This was suppose to entitle the bear to receive a 3 Night Mexica Cruise for two.
This one donted by Coastal Vacations 909-931-7994. Then we find out 02/05/08 we will need to pay Coastal Vacations $75.00 each to start the registration process ($150.00).
March 12 Spirit incentives thank use for registering and encouraged us to enter the certificate number and pick travel dates.
Note the registration is with Fun Time Vacation PO Box 209 Boyds, MD 20841 Telephone 301-916-9840 Fax 301 515-1386
We picked 10/;01/08,11/05/08,12/10/08 we were told that a travel itinery would be prepared no less than 45 day prior to travel.
April 1,06 Spirit Incentives 2455 E. Sunrise Blvd. Suite Mezzanine Fort Lauderdale, FL 33304
sent us a time sensitive letter informing us to submit a check port fees of $258.00
I sent them a check for the correct amount on April 4 on 09/26/08 I raised a red flag since nothing had been received.
I contacted coastal Vacations and he place me in contact with a rude representative at Spirit Incentives. After a long long delay she
said they would make an offer for a Mexico Cruise and I had to decide right then to accept or receive a refund for the port fees.
That's when I found out it would be bunk beds and there would be addition cost to upgrade. I said no to the upgrade. Then after another long wait on the phone.
She offered a take it or leave it one time offer with a bad attitude to cruise on Dec, 19 but there would be an addition cost of $58.00 a piece for fuel. Well do the math 300 150 258.00 116.00 = $824.00 Now they want my Visa credit card number over the phone for more hidden fees yet I have still not received anything concrete on falses promises of a future cruise. Well that is when I said no no no. So I am out $708.00. Well not really, at least the church got $300.00 of it.
I think Spirit Incentive uses bait and switch tactics to reel in people and are not up front and honest about the cost.
Would you give out your credit card number to someone that does not keep there promises???
At this point I beleive that Compassionate Ministries should beware of Coastal Vacations, Fun Time Vacation and Spirit Incentives in the future.
Note on 09-28-08 I received 258.00 refund of the port fee so the lost is now at $450.00 Costal vacation has not refuned the 150.00 yet???
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