After reading the comments on this site I picked a few good tacticts from others who have got there money back. This is what i did:
A friend who worked at visa said there is absolutley no way visa can get you out of the jam but in florida there is a state law that gives the purchaser 30 days to change their mind about the purchase and is entitled to a full refund.
I called the customer care line and after failing to speed up the writen script they have to follow, I answered the questions as much as I could without straying from my excuse which is I DONT WANT IT ANY MORE, ie why dont you want it = i dont want it, why did you say yes to it = because I wanted it then... You get the idea, this way she knew she couldnt get me side tracked in explanations and I can get off the phone quicker.
After a while of this they agreed to refund me about half of the cost, DONT AGREE TO THIS - I said no I will get the full amount, I am entitled to the full amount, I have 30 days according to florida state law to get a refund, she then said but im not a florida state resident and so I am not entitled (I live in Canada). I said well that isnt what Visa Dispute Department says. She imediately put me on hold and came back on the line with a cancelation number for me to write down! She told me to expect to see the money in my account within the week.
I then did up my 'official letter of cancelation' and posted it Registered mail this way I have legal proof of the cancelation.
Remember:
cancelation letter (signed)
registered post
you have 30 days to dispute
mention you have been advised by visa or suchlike
Jz
vancouver, British Columbia
Canada
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