Complaint / Review
The Relax Inn
Refused an immediate refund though the bedsheets were clearly unwashed Chehalis Washington

I was driving late Saturday night and was too tired to continue home. Stopped in and the motel looked OK from the outside.

After pulling back the sheets I instantly saw several long black hairs wound together against the white sheets.

Being so tired I briefly contemplated using a pillow and sleeping on the 4 ft. Couch but found small hairs on the pillow case.

Grossed out by these obviously unwashed sheets I returned to the motel office and informed him that I was not staying there.

He defiantly pointed to a white board on the back wall where it was hand-written:

"No Refunds
No Smoking in
Non-Smoking Rooms"

I conceded that if I had smoked in a non-smoking room then that would be fine. He responded that the top line was un-related to the rest of it.

Stating again that the sheets were unwashed his only response was "No Refund."

He refused to inspect the room with me so I could show him the condition and said that the room was fine.

So I left and hopefully my credit card company will be successful in helping me dispute the charge.

All this happened within 10 minutes.