Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline - Cancelled hotel reservations. #306950

Complaint / Review
Priceline
Cancelled hotel reservations

I arranged four evenings in the Rodeway Inn in Virginia Beach through Priceline for $354. I also arranged my trip available although Priceline on Usa. Because of climate delays in Kansas City and Detroit, I skipped my connecting flight to Norfolk. I had been initially planned to get involved with Norfolk at 7:44 pm, but did not touch-down till 12:52 am on the later trip, which have been planned to obtain in at 10:57 pm. It also, was postponed because of climate and gridlock in Chicago.

I'd a waiting in the airport and went right to the resort. After I got towards the resort, there is an indication about the doorway stating that anybody not examined in after 10 pm might have there reservation ended. Being that no body was there, work was dim, and my mobile phone would not work-in Virginia Beach, I went round the stop and got an area in the Days Inn. Very first thing the following day, I returned towards the workplace in the Rodeway Inn plus they stated they'd ended my whole concerns after I didnot appear and also to contact Priceline, simply because they didnot have use of my charge card data to get a return. These were excellent about this and never till I named Priceline did I understand there is an issue.

I spoke to 2 distinct girls at Priceline. All of them, not nurturing whatsoever about my problems or my $354. They stated it had been regular "Business Plan" to stop concerns and Priceline wouldn't be providing me a return. They explained that I ought to of named the resort after I would be overdue. I replied, who'd of thought that the resort about the Virginia Beach reel might shut at 10 pm in-May? No-where, made it happen say something within the concerns about needing to be examined in by 10 pm or even the whole reservation could be ended. It never actually entered my brain to contact the resort. I thought thats why I'd a paid reservation. I requested to keep in touch with somebody above them, plus they explained to email my criticism through the web site, that we did. It's been over per week today without any response.

I do not suggest Priceline. They absolutely care more about their main point here then correct and incorrect.


Offender: Priceline

Country: USA
Site:

Category: Traveling & Tourism

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