» Traveling & Tourism » Complaint / Review: E Tour and Travel - Poor Business Pratice. #300123

Complaint / Review
E Tour and Travel
Poor Business Pratice

In the beginning I'd no issues about that organization... I thought perhaps I had been the main one individual on the planet that got precisely what they appeared to be providing - I had been actually happy enough to permit my last part of my bundle to end. Had they quit well-enough alone I'dnot actually be composing - nevertheless, I obtained a phone from their store wondering basically'd prefer to increase my offer free of charge in my experience to make use of the abandoned part of the pkg (free 4 times/3 times in Key West) - great deal I imagined. Nevertheless when I named to help make the reservation I had been provided only a-2 night offer at a price of $49 per night plus incidentals & Fees - after I indicated this wasn't what my bundle involved I had been ostensibly advised to go or abandon it & he (The owner) was doing me a benefit by actually providing me both times - to express minimal he was excessively rude - as well as daring enough to place his remarks within the bill background records - I requested to talk to a boss & was again given the run-around - he explained none were accessible, I really couldnot keep for them-and they'd not return my phone. Amusing thing was, I got ahold of the diverse quantity and phone to correct it out - this individual (an associate of the Orlando Sales Department) actually had the nerve to promote me another bundle after i told him my criticism - what is worse, he explained he was taking a look at the boss I needed to talk to. (but he was not permitted to link me to her) She wasn't unavailable & I ought to contact customer support back and have to talk to her straight - you are able to you know what happened next... I named and she was nevertheless "active". After another ten-minute tussle using the next CS Repetition I eventually quit - they are able to ostensibly maintain their expansion... Nobody deserves to become performed like this

Offender: E Tour and Travel

Country: USA   State: Florida   City: Orlando

Category: Traveling & Tourism


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