Usacomplaints.com » Traveling & Tourism » Complaint / Review: ILX RESORTS, Inc. - Los Abrigados Resort - Sedona - Been invited to spend two nights in sedona for free? Read this first!. #270718

Complaint / Review
ILX RESORTS, Inc. - Los Abrigados Resort - Sedona
Been invited to spend two nights in sedona for free? Read this first!

My husband and I were visiting the Home and Garden show last weekend. We were wondering around checking things out when we a hear a woman say "hey you guys wanna spend two nights for free at a resort in Sedona". We went over to hear what she was offering. She told us if we went and listened to a sales pitch taking 90-120 minutes long we would get to stay two nights at their resort for free. We were also offered $20 gas card, 2 movie tickets and $50 in ILX dollars. All she needed was a $20 deposit to ensure we would go. We set the dates and went up this weekend. We arrived in Sedona around 6pm or so looking for the Los Abrigados resort. I notice in small print it says we are staying at the Los Abrigados Lodge. The lodge took our credit card info, but assured us it was to make sure we would indeed attend their sales pitch the following day. Whn we arrived at our room it was small, dingy, smelly and very dissapointing. We wanted to turn around and go home right then and there. We stuck it out though and went to the sales pitch. During the sales pitch we were in a little room with 15 small tables each with 15 different sales people attending to their next hopeful victim. It was loud and rushed. I felt like I was in a herd of cattle waiting to be slaughtered for hamburger meat. When our sales person realized we were not convinced he said I have other people that are interested in the timeshare if you are not buying anything then lets stop wasting time. We said will you sign the voucher saying we were here? He did and we left we never even had a tour of the resort. When we took our voucher back to the "lodge" they said they were charging $67 to our bank account. According to them we got a disounted price for attending the sales pitch and that regular rates for that scary hole in the wall was actually $120 a night!!! The Best Western across the street looked safer and they have WiFi. We packed our stuff and left. We never recieved any gas cards, or ILX dollars or movie tickets. We had to pay for our room. We thought it would be a nice family get away for the three day weekend, but we were sadly mistaken. Do not fall for their lies! If you love your family stay out of the Lodge! Oh and all the restaurants close around 8pm out there, so eat early if you don't want to starve all night. I will never visit Sedona again. The only good thing I can say is their hospital is nice and clean. I know because I spent two and a half hours there at 4 in the morning. Apparently I had contracted Strep Throat. The pain in my throat was so bad I could not take being in that room another minute. So I drove myself to the hospital while my family was sleeping. I hope anyone planning to go reads this! I know we are not the only ones. Don't fall for their lies!


Offender: ILX RESORTS, Inc. - Los Abrigados Resort - Sedona

Country: USA   State: Arizona   City: Sedona
Address: 270 N HWY 89A

Category: Traveling & Tourism

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