Usacomplaints.com » Traveling & Tourism » Complaint / Review: Greyhound - Unbelievable day from hell!. #267540

Complaint / Review
Greyhound
Unbelievable day from hell!

After I was eighteen, I had been likely to college in Chicago. Used to donot have an automobile, then when it got time for you to move house over Holiday, my parents sent me seats for Greyhound to obtain home to Dayton Ohio. I had been somewhat anxious with-it being my very first time traveling alone. Our evening from nightmare includes a quantity of sections, comprising numerous places. It began quickly enough after I came over an hour or so early in the bus stop. I simply wished to get myself located, and make certain I had been within the proper spot. Went and examined in by having an adviser, and he or she published the amount of my "entrance" about the back of brochure to ensure that I'd result in the best spot.

I had been the primary person at my "entrance" (truly one of many gates resulting in the exterior) and lay right down to delay in-line. Whilst the time advanced, increasingly more folks arranged behind me, and also the outlines in the gates on either aspect of me elevated aswell.

They began to declare the arrivals of the vehicles, and envision my shock after I notice the coach I want isn't departing from OUR entrance, however the someone to the best of me! I went instantly to a realtor who had been pointing traffic, and confirmed him the very fact another broker wrote down the incorrect entrance. He simply explained to make the journey to the rear of the point. I visited another broker, who permitted me to make the journey to an effective devote the point, since I have have been there before other people.

Since it was the holiday season and Greyhound does not truly "book" enough spots on the vehicles, they'd needed to call-in buses from others to assist bring their weight. I wound up on a single of the leases, and resolved set for the visit to Indiana, where I had been designed to change vehicles.

In Indianapolis, anything actually fell apart. Greyhound was so overbooked, we were informed flat-out that there is not really near to enough space about the coach that people were said to be changing to. As my busload had come inside to check on in (as if youare designed to) and waiting in-line again, additional clients who have been simply coming outdoors started creating a crazy rush towards the coach which was CURRENTLY nearly complete. All we're able to do was VIEW.

I had been speaking having a solution broker, who assured me-she might discover me a location on that coach, since almost no of the outlines were actually going through Dayton. As she is speaking with me... The coach pulls away. At that time we were educated that people had two choices -

1. Wait five hours in Indiana for another coach.

2. Take another coach instantly to Cincinnati, where we we're able to change once again.

Cincinnati is just about one hour from Dayton, and so I chose to consider my odds with obtaining a coach out-of there, instead of sit-in Indiana for all hours. Anything was occurring so quickly - the coach for Cincinnati ended up to become the rental coach we'd all simply gotten from. Therefore a sizable number of us are strolling back exterior to obtain BACK about the bus we would gotten from, plus one of the employees starts tossing A COMPLETE match, shouting and cursing at people, managing them-like cows, yelling at them to obtain about the coach.

Anything had happened so quickly that I'dnot actually got an opportunity to contact my parents, and let them know what within the globe was happening. Used to donot have a cell phone, and so I had no method of allowing them to understand where I had been heading, or after I might really be property. They explained afterwards they'd experienced a near worry after I hadnot proven up after I was designed to. They named Greyhound, but once more, Greyhound does not do "concerns", so that they had actually no idea what coach I was on, or where in development I had been

Whenever we got to Cincinnati nobody can tell me something. I visited the "entrance" I had been informed to hold back at, and proceeded to sit down on the ground alone for 45 units, questioning if your coach for Dayton was actually arriving. Once the coach DID appear, I went to meet up the driver, and confirmed him my solution. When I was attempting to clarify why it did not complement his path, he actually starts SHOUTING at me. "Simply can get on the coach! Simply access it the coach!"

It could seem silly, but simply returning over it creates me wish to cry. I really could not THINK the way in which people had served that evening. You realize, I will comprehend being overbooked for that breaks. I will excuse the truth that I'd to ride-on a rental coach, which guests needed to shout-out instructions to make the journey to the Greyhound Stop in Cincinnati since the driver did not understand where it had been. What I CAN'T take may be the rude, incredible therapy we the clients were put through, SIMPLY BECAUSE THEY Had overbooked. I will always remember it. And also to anybody considering getting Greyhound... Really, reconsider.


Offender: Greyhound

Country: USA   State: Ohio   City: Dayton

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google