We booked a two week vacation in April at the Polynesian Shores in Maui. We sent $3600 to Greg Salmon at West Maui Condo Rentals in San Leandro, California.
We arrived at 11pm after a long trip with our 18 month old daughter and 11 year old son. Much to our dismay, there was no available accommodation for our first night. After 90 minutes of searching, we finally found a room for $240. The taxi was $150.
The next day Greg apologized and said he would send a cheque to reimburse us for the extra costs. He has not replied to over 20 phone calls and numerous emails.
Dominic and Tom answer the phone and say that they pass on the messages but have no control over Greg.
Michael
Vancouver, British Columbia
Canada
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