Usacomplaints.com » Traveling & Tourism » Complaint / Review: Days Inn Hotel - Chester Philadelphia Airport - Terrible customer support!. #214186

Complaint / Review
Days Inn Hotel - Chester Philadelphia Airport
Terrible customer support!

Our criticism is approximately the Times Inn situated in Chester, PA, alongside Widener University. Address:

1300 Providence Method

I 95 S Exit 6

Chester, PA 19013

Telephone 610-876-7211

I came on Friday day at about 2AM, and discovered there to become no-parking for sale in the hotel’s lot, and also the only accessible parking was next door in another business’ lot. I'm an acceptable guy, nevertheless, and that I realize that particular circumstances can lead to distractions such as this.

Our primary criticism is approximately the clerk within the reception, who had been unfavorable and reluctant to complete significantly more than the minimum. He demonstrated no courtesy, threw my key about the table, and didn't direct me towards the space. After I requested for instructions towards the space, he explained “upstairs”.

I'd reserved two evenings ahead of time, but I didn't stay the 2nd evening. I examined early that day and requested to stop my reservation for that subsequent evening, that the same clerk claimed was difficult. I'd gotten some discount by arranging two evenings ahead of time, and he was reluctant to complete something for me personally to get rid of the next evening, stating some plan on the site that I've not had the opportunity to locate.

I'll not remain at another Days Inn, and that I have educated my 68 workers, all of whom journey and remain in resorts daily, that my sales division CAn't pay them for bills which come from resorts that take part in the Journey Rewards plan, because of issues with their reservation procedures.

Chad B. Hedgcock



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google