Usacomplaints.com » Traveling & Tourism » Complaint / Review: Villa Cuca Rock Property Management - Pothole in heaven!. #210291

Complaint / Review
Villa Cuca Rock Property Management
Pothole in heaven!

Holiday! There's anything concerning the audio that pulls the nature. This season, my holiday was to become much more remarkable. I had been likely to Jaco beach Costa Rica. Consider a Costa Rica Holiday. We were all getting excited about a comfortable Holiday holiday with sunlight, mud, and search. Obviously all of US looked forward for this journey for quite a while. The very first section of our journey we remained in the Montecarlo condos and also the hotels were wonderful (www.jacomontecarlo.com). We subsequently shifted to Apartment Cuca, which we'd arranged in July through Seaside House Costa Rica (www.beachhomecostarica.com).

Apartment Cuca with a primary home with two individual rentals, that was to support everyone through the Holiday period. Upon our appearance to Apartment Cuca we achieved the supervisor, Gabrial Rocha of Stone Property Management (www.rockpm.com), who in the beginning appeared to be a pleasant, helpful guy. Little did we all know that people were entering that which was to end up being a headache, with employees reducing gates, welding and changing locks. The share appeared as if a glass of water with dairy inside it - totally horrible and unhealthy for swimming. We subsequently examined the remainder of the home and noticed that it had been totally dirty. Whenever we attempted to decrease the hotels, Gabrial guaranteed us that issues could be looked after within hours. We subsequently quit the property for some hours and upon our return we started to uncover numerous additional issues with the home. The swimming was nevertheless totally horrible and also the push wasn’t operating. The AC was therefore loud we couldn’t actually keep it working. The bathrooms were totally dirty. The bathrooms and also the bathrooms weren't actually washed and there is urine all around the toilet chairs and also the surrounding wall. We then strolled in to the grasp and began to unpack the match circumstances. About the ledge there, we found a drug hay and substantial coke deposit. The blankets had obviously not been transformed, therefore we proceeded to clean the outlines ourselves. Once we were achieving this, in another of the rentals we discovered another drug hay in the sack along with a used condom next to the mattress. The washer was full of moist musky washing that had clearly been resting for quite a while.

The following day we approached Gabrial with all our grievances and he assured us that anything could be set and we'd be studied care of. Your hotel involved a fulltime maid who didn’t appear for 3 times function - most of all Holiday evening, once we had a large Holiday meal prepared. The times she was there we frequently captured her sleeping within the storage. Whilst the vacation evening continued issues never got fixed and Gabrial turned uncommon. We later discovered the tenants before us wherever partying fulltime and had revolving shifts of prostitutes about the home all the time. Actually, two prostitutes found the entrance declaring they had quit their passports using the past tenants. This provided us an unsettled, sickening sensation, resting within the bedrooms where this had happened.

Approaching the conclusion of our holiday, we could achieve Gabrial. We required that people be partly paid, recommending one-night rental, which we experienced was minimum payment for what had happened. We did this out-of real theory - not out-of money price. Whilst the supervisor of Seaside House Costa Rica and Stone Property Management, he was totally reluctant to pay us. I own many qualities and that I can’t envision having a business controlling my home such as this.in the end it was stated and completed, we returned home from our holiday simply to discover our charge cards being charged with costs which should not have been utilized. We never obtained a checkin checklist or perhaps a checkout record. We were obviously spending money on the final tenants violations.

We believe our tale must be informed to ensure that no additional naive individuals obtain a shock such as this from seaside house Costa Rica.in stating this, Costa Rica generally, and Jaco particularly, are stunning locations and we'd recommend their wonderful holiday spots. Nearly all the neighborhood individuals and companies are excellent. It's a disgrace this 1 organization or individual might scar the storage of this type of stunning location as Costa Rica. Nevertheless this can not retain us from returning once we liked the area and individuals generally.


Offender: Villa Cuca Rock Property Management

Country: USA

Category: Traveling & Tourism

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