We bid on a painting offering by Art World Holdings, and I have spent from Oct. 2006 to Feb. 2007 trying to get the product that was presented at the auction. Our print was matted and framed and shown as such. The auctioneer made a big deal out of starting the bid at $220.00 and saying "The frame alone is worth at least $200.00." For the record, I heard it, my husband heard it, and my in-laws heard her say this. Based on that, we bid the $220.00 and signed for them to ship it. Again, we only bought it because it was FRAMED.
Six to eight weeks later, I had a "tube" on my doorstep. I could not believe this was the "framed" print I purchased. After numerous phone calls to this guy named John, here's what he offered. First offer was to send the framing pieces, cost of shipping another $45.00. Then I would still have to pay someone to put it together. Plus, don't you think $45.00 is a little high to ship just the "boards", no glasss, no matting.
Next offer was to give me a $200.00 "land auction" credit. Well, a few weeks before they had sent us a $200.00 free land auction credit. So, this offer wasn't worth jack. Last, after calls from AWH they offered to have me send it back, they would frame (they would not even consider giving me my money back), and wanted to charge $145.00 to ship it! How insane! The framed print we had gotten from AWH was the same size and cost $35.00 to ship. What a rip-off!!!
I told him I would pick it up, he was shocked, "that's a long way to come". Well, "I don't feel like being ripped off for another $145.00", I said. I will NEVER buy or recommed anyone to buy from Art World Holdings. They have AWFUL customer service. Don't know what their "ship guarantee" that they tout so much is really worth, but it obviously does not include the art auction.
I would caution anyone against buying anything from these con artists!
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