Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travelers advantage/U.S. bank - Travelers Advantage U.S. Bank unauthorized use of unactivated credit card usa. #20929

Complaint / Review
Travelers advantage/U.S. bank
Travelers Advantage U.S. Bank unauthorized use of unactivated credit card usa

I have had Traveler's Advantage for several years and never used it. I decided not to enroll again this year, but was never sent any information regarding the fact that my re-enrollment was coming up.

I received a credit card from USBank, that specifically said "Call to activate". Not wanting another credit card, I didn't call to activate the card.
I received a bill from USBank for my yearly enrollment to Traveler's Advantage. I didn't pay it because it was an unauthorized purchase.

How in the world did they charge a card that had never been activated?

The next month, I got a service charge from USBank for a card that had never been activated, for a charge I had not authorized, for an enrollment I no longer wanted to be a part of.

Traveler's Advantage are next to impossible to get in touch with, and unless you keep the original papers they send you, you are locked into their program.

Jeffrey
Keota, Iowa



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