Usacomplaints.com » Traveling & Tourism » Complaint / Review: Days Inn - Days Inn Filthywith POOR Manager ripoff Silverthore Colorado. #186897

Complaint / Review
Days Inn
Days Inn Filthywith POOR Manager ripoff Silverthore Colorado

I phoned the Days Inn and made a reservation through he front desk. The person taking my reservation did not want my credit card number he said that he would out the room on a courtesy hold until 4:00 PM. At this time I made it very clear to him that I wanted 2 king beds in a smoking room, he aid that was not a problem at all.

When we arrived we went to our room only to find out that the room was 2 queen beds and non smoking. Back down to the front desk to get another room.

He gave us a room on the 3ird floor. It was a smoking room, one of the worst smelling rooms I have ever been in. The door frame was cracked where it looked as if someone had kicked it in, the toilet had been used and not flushed, there were sugar packs in the night stand drawer both new and opened, with sugar spilled out in the drawer. My daughter pulled her bedding back only to find that it had not been changed, only the bed had been made up.

The carpet as filthy to put it mildly, the trash had not been taken out and the phone was sticky.

We went back down to the front desk to tell the desk clerk. He said we would have to wait until the manager came in at 3:00.

My daughter did not want to stay at that motel so she has my husband drive her back to Denver. While he was gone the manager came up to the door.

She looked in the bathroom, at the beds, in the drawer and said that she really did not see anything wrong with the room, she did not offer to change the bedding nor did she offer to flush the toilet, as a matter of fact she raised her voice at ME.

When my husband came back from Denver she stopped him in the hall and told him that she would give him a different room. She went on to say that someone had looked at that room and did not want I, that's why it was dirty. She said that we had to keep the room but she would take 45% off of the rate, that was a lie.

I would sleep in a tent under an over pass before I would ever sleep in another Days Inn.


Offender: Days Inn

Country: USA   State: Nationwide
Address: 580 Silverthorne Ln, Silverthorne Colorado
Phone: 9704688661

Category: Traveling & Tourism

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