Below is my requested information about my complaint
against Asiana Airlines. I filed this last year and I never got a reply. I am upset at Asiana Airlines and it fustrates me I am paying Asiana Airlines for a credit card fraud issue and no response as I am still waiting for answer. They profitted on credit fraud but also boarding nonknown passengers and also charged me for non-used air tickets as well.
Asiana Airlines boarded the passengers on fake identification and they did not check the passengers. A chargeback was filed but Asiana Airlines still wants payment even though they messed up. A police report was sent to Asiana and a complaint as well but Asiana Airlines ignored the issues yet they are still requesting payment. A request was made to them to stop request of payment as they did not take responsibility that a fraud alert reported was on the PNR below.
I feel Asiana Airlines is lacking their reponsibility on credit card fraud passengers for security reasons but also they are proftting from credit card fraud as well. It is wrong and their accounting department was not understanding with me or nor did they ever respond to my complaints. I think it is ashame that they choose to do bad business. This PNR is costing me $2678.00 and this is unfair.
- journey date: August 13 - flight number: 6764
- ticket/PNR number: PAX 988-1251177512 (PNR YJS998)
I want people to know how bad Asiana Airlines treated me and they're only concern was money on credit card fraud.
If Asiana Airlines would of reasoned with me on this matter, things would have been different but they weren't interested.
Think twice before considering Asiana Airlines, if you can fly another airlines, I would recommend it as Asiana Airlines took $2678.00 from me and this was a credit card fraud.
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