Property charged my account for an overnight stay after I cancelled in advance. I never set foot on the property, nor did I stay overnight.
Property manager implied that I never attempted to cancel, thus felt no obligation reverse the charge, whether or not I ever checked-in at this facility.
I requested two things for two weeks by e-mail, fax and letters through the postal service yet neither were provided. I asked that the billed amount be credited to my account or evidence in writing that any such billing would be incurred should I not check in on the assigned day.
Neither action took place.
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