I am a frequent priceline user and have bought many airline tickets, car rentals, and hotel stays through the site. So when my husband went to plan my 30th birthday trip he thought he should check it out. He had never used the bidding feature before and accidentally bought 2 round trip tickets for $1,300 without realizing it. He has also purchased round trip tickets on Southwest that were far cheaper and that he could use some frequent flyer points on. He just called today and was given NO HELP in resolving his claim, just a "sorry its nonrefundable." At least Southwest is gracious enough to let us get credit for the ticket purchase... And if I've learned anything its to keep buying from Southwest and ignore Priceline, people won't can't help there customers have no room on my credit bill.
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