My church purchased a travel insurance "Cancel for Any Reason" policy with Seven Corners for a Fall trip to Israel. I became very sick and I was in the hospital for the entire month of August. My church was able to refund most of the travel expenses to me except for a $600 non-refundable deposit. They told me that the Seven Corners policy would cover that.
I submitted all the validation paperwork asked for by the Seven Corners policy and then had a quick phone call from them saying they had received that documentation. After a month of waiting, I started calling them. I called 4 times and left messages on their answering machine. Not once did they call back. On one of the later calls, I was put on hold for over an hour. My wife also called 2 times without any response.
At that point, I filed a complaint with the Indiana Better Business Bureau. While that was being processed, I got a form letter from Seven Corners saying they had closed my case due to lack of response. I responded by sending a registered letter documenting my claim that they had to sign for. Recently, I got an email from the Indiana BBB saying they were satisfied with how Seven Corners had handled my case.
I have to believe that Seven Corners is run by idiots since my church gives them many thousands of dollars of business each year. I paid $639 for this policy and am claiming $600 for the cancellation.