Usacomplaints.com » Traveling & Tourism » Complaint / Review: Fine Food and Wine Cruise - Cancellation without Refund. #1012444

Complaint / Review
Fine Food and Wine Cruise
Cancellation without Refund

In April, my wife and I booked a Mediterranean cruise through the aforementioned company. The cruise was hosted by the Merry Edwards Winery and on the Windstar Line. On December 19, I was first notified by the Merry Edwards Winery and then by a Mr. Jonathan Baltuch, President of FineFoodandWineCruise.com, that due to a contract dispute between FineFoodandWineCruise.com and Windstar the cruise was cancelled.

The total cost of the cruise was $8,720.00 which included travel insurance and port fees. On April 17, I made an
initial deposit of $2,950.00. A second deposit totaling $2,500.00 was made on August 27.in addition, I incurred costs related to the trip of $2,786.60 in airfare and $2,061.60 in lodging. Consequently I have paid out $10,298.20 of which I have recovered only $1,415.00. To date I have $8,883.20 that has yet to be refunded.

Attempts to contact FineFoodandWineCruise.com and have my money returned have been unsuccessful. I am in the process of filing a claim with Travel Guard (the travel insurance company through which the trip insurance was purchased), but have been advised that this type of trip cancellation is not covered.


Offender: Fine Food and Wine Cruise

Country: USA   State: Georgia   City: Atlanta
Address: 2960 Pharr Ct South Suite 8 South
Phone: 8002186031
Site:

Category: Traveling & Tourism

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