Usacomplaints.com » Telecommunications » Complaint / Review: Centurylink Qwest - Billing errors, fees, tla fees. #886579

Complaint / Review
Centurylink Qwest
Billing errors, fees, tla fees

CAUTION: Conduct Business With CenturyLink/Qwest At Your Personal Danger! As You’re Having Fun With An Extremely BIG, foolish, and filthy organization. Don’t be surprised if you SHED.

Your small company was solicited by Qwest to change from regular copper traces for their T1 service, that will be telephone and web service. This support was to become charged at $517 monthly. To my shock for that first 6 months Qwest charged me $1,500 monthly. Easy error? I don’t feel so. I had been compelled to invest numerous assets and countless hours of time for you to correct their payment mistakes. They’d never disclose for the mistake but provide the consideration a “credit”. Really? Why don’t they call it for what it's? It’s a “correction”

Like A small business operator nothing is more essential and crucial in my experience than my telephone and web program. We stay and die from the efficiency of our telephones. Therefore it’s definitely crucial in my experience that we’re supplied great telephone support as my living along side my employee’s reside hood’s and customers rely on it. As a result of this, I became really exhausted and disappointed of the wrong payment and also the price it made for our small company. And so I did what any wise business proprietor might do, I changed companies.

Based On Qwest we changed 8 weeks early. Had we extended it’d been about 4k for that “service” but since I have terminated early, Qwest is challenging $12,000.3 times what it'd have price to carry on! WHOA. Today I really could realize that somebody might make a state for a real reduction due to an earlier termination. But to cost 3 times just as much? In my opinion this to be always a consequence for stopping their “service” because they utilizing the incorrect start-date to find the termination costs.

Today I cope with lots of faceless and foolish companies every single day but Qwest is from the toughest organization I've actually handled.interval. They're so unorganized it’s a complete headache to work well with them. I'd alert any company considering or presently using the services of CenturyLink Qwest to truly have a LARGE group of lawyers since you’re gonna require them to determine the agreement and also to maintain them for their end-of the offer. Also it might assist should you enjoy receiving moved around via a large chaos of individuals that don’t wish to assist you to and therefore are confused why you’re interrupting them.

So let this be considered a caution to all companies everywhere whenever you conduct business with Qwest that you’re having fun with AN EXTREMELY BIG, FOOLISH, FACELESS, COMPANY THAT WANTS YOU TO GET RID OF.


Offender: Centurylink Qwest

Country: USA   State: Idaho   City: IDHAO FALLS

Category: Telecommunications

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