I took a call from these con artists on Saturday morning, same spiel as everyone else. $998 was relieved from my visa card which I was told could be reversed if I cancelled within 30 days. This is of course not the case when I spoke to Anne the following Tuesday morning. She very kindly gave me a refund of $500, I'm yet to confirm if this will see the insides of my bank account, plus an upgrade, YAY! I don't think she thought I was excited enough, given the fantastic deal she was giving me??!! I received another call from Anne this morning (6.15am same as the previous morning), after I had sent another email requesting a full refund. She wanted to know if I'd received my new vouchers which I hadn't, and to inform me that the $500 had been returned to my visa card. I think this time she knew I was onto them, but I couldn't be bothered going into another argument in case this stopped the $500 coming back (if indeed it was on its way..). So I mainly wanted to document the other names this company has used so that if anyone else can research this scam they have the bigger picture and the length of time it's been going on. Here's the list I've found:
Universal Explorations / Universal Holidays / Universal Adventures (www.universaladventuresonline.com) Suncoast Travel / ASTAR Travel / Florida Resort Holidays / Florida Resort Travel (www.FloridaResortTravel.com) All Seasons Travel (www.all-seasons-travel.net)
Hope these bastardos are brought down soon: (
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