Usacomplaints.com » Telecommunications » Complaint / Review: Verizon 4G Broadband Service - Service was not delivered as promised. #686627

Complaint / Review
Verizon 4G Broadband Service
Service was not delivered as promised

I reside in a rural-area that's bad online sites. I'd noticed that Verizon had a brand new 4G web system, and so I got online and examined to determine if support was obtainable in my region. Just like the rest of the businesses do, Verizon requested me to enter my tackle to determine when the service-connected for this system was obtainable in my region. While it stated that support was obtainable in my area I had been happy since the rest of the businesses confirmed they'd no highspeed support in my own region. After I got the unit I hooked it-up and unearthed that the pace was slower compared to Cricket 3G support I'd been receiving. I named Verizon to determine exactly what the issue was. They directed me to try to connect with many sites, that we was never able to complete. I had been subsequently informed there is not just no 4G support in the region, but that only 2G support was available. I questioned why I had been offered a tool which was designed for 4G and was informed they might revise the sign someday later on, although nothing had really been planned. I subsequently needed to return the unit and make sure to contact them back again to stop my agreement before 20 times. Easily forgot I'd be billed for just two decades for support which was not really open to me. After I named to stop the agreement I had been informed that I had been likely to be billed $23.67 for support I'd employed. After I described that I'd accomplished only attempt to connect with the web, but wasn't ready to since there is no 4G support they dug-in their pumps and declined to renounce the costs. The corporation has already reached a brand new lower in instant customer support, that we didn't believe was feasible having been a previous client of both Run and ATT. So far as I'm worried they fraudulently offered me their support.


Offender: Verizon 4G Broadband Service

Country: USA   State: Missouri   City: Platte City

Category: Telecommunications

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