Usacomplaints.com » Telecommunications » Complaint / Review: Vodacom - Vodacom s incompetence is beyond tolerance. #646382

Complaint / Review
Vodacom
Vodacom's incompetence is beyond tolerance

Regardless of the present analysis by ICASA & many nationwide & worldwide telecommunications providers & the typical of 2,000 grievances each day, it's unconscionable Vodacom nevertheless stays to its plan of managing customers as though they're garbage.

Try contacting 114 anytime of your day or evening. It requires 2m37seconds to talk to a individual &then it's usually a inexperienced, semi literate, deaf, inexperienced (or untrainable) kid you've to connect to - &that on the program more regularly structural than working correctly, These buffoons have been in the TELECOMMUNICATIONS business & less than 5% understand the IPA. They can't be respected AT-ALL &solve just 7% of calls made. The software speech hasn't been updated in 18mths = waste of time.

The Whole South Gauteng information support (about 120 000 clients therefore Vodacom statements, happily!) (incl BlackBerries, iPhones, laptops etc.) hasbeen along for TEN TIMES. You will find no signs if it's being dealt with or just how long it'll try repair - accepting Vodascum is effective at repairing it whatsoever. This fall applies over the panel 3G right just how down & means speech support through iPhones & BBerries are influenced to.


Offender: Vodacom

Country: USA

Category: Telecommunications

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