Usacomplaints.com » Telecommunications » Complaint / Review: COX Communications - Beware. #619401

Complaint / Review
COX Communications
Beware

If you are fond of your money please do NOT subscribe to services with Cox communications in AZ. They are not honorable. I called in to get a vacation hold for 6 months. I asked for a confirmation number. Was told that they don't give one and that they would take care of it. We had a death in the family. I completely forgot to check up on them. We pay the bill automatically. I trusted them to keep their end of the bargain. They did not! Shame on me for not checking up on them. Shame on them for not honoring our vacation hold when they said they would. I did make a note that I HAD called them. They just denied it. So beware and always check up on Cox if you are an unfortunate customer.


Offender: COX Communications

Country: USA

Category: Telecommunications

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