I bought a fresh Motorola Cliq being an update to my consideration after being a initial client with T Mobile after three years of faithful support. I had been advised I'd get a 150.00 plus discount for that purchase of the telephone through T Mobile. I visited t mobile, was billed $150 and one more 140 along with being destined right into a fresh 2-year agreement. I've been spending money on insurance through T Mobile for safety for my telephone for three years.
After only 14 days, the glass-on the telephone smashed. After I approached Tmobile trying to get my telephone repaired, Tmobile hurried me for their insurance division who had been fast to see me that it'd be $130 to obtain my telephone repaired, Motorola just desired $70 when it will have now been repaired free of charge because of the manufacturers problem.
Motorola explained to initially deliver the telephone for them following a one-hour delay on-hold and being returned from dept to department, I had been informed the telephone will be a guarantee fix because it is just 14 days previous, plus they explained I'd have my telephone in 6-7 times fixed. I delivered the telephone for them, and that I got in in 6 times, exactly the same method I sent it out. Oh, additionally they delivered me a discount supplying a 15% discount to purchase a brand new telephone straight from them, along with a notice stating the telephone can't be fixed under guarantee??? Once they stated they'd and that I sustained the cost of overnight delivery to deliver it to them. And so I returned on the telephone with Motorola, after 2 hours to be returned around, hung-up on, and obtaining dribble from revenue technicians, I obtained another RMA # and also the enjoyment of spending a second price for overnight delivery, plus one more $70 to obtain the telephone fixed.
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