Usacomplaints.com » Telecommunications » Complaint / Review: Helio - Poor Quality. #461934

Complaint / Review
Helio
Poor Quality

Individually, I'd NOT SUGGEST Helio. I've NOT gotten what I settled for. As well as for somebody with my character to remember to really post something similar to this suggests a great deal. Guarantee.

Particularly:

Low quality of Support also it seems they worked within an entire month cost I owe them during the last 9 weeks. Payment usually looks screwy and also the method they format the statement, it's challenging to determine if you should be overpaying. I guarantee, I'm not really a foolish customer.

First - their $99 ALL-INCLUSIVE isn't so much. It is a lot more like $150 monthly. Given you will find fees and $6/month for 'insurance' but wow! Aside from which support, discover what the underside line is.

Also, Helio costs $1.50 should you ever have been in a and have to contact info.

And last, the support is awful. Usually hasbeen but I simply lived with it. I declare since Virgin required them around, it got way worse. I'm not overstating this - 2 of 3 calls also have problems - audio falling out or worse "Phone Dropped".

3 times their technicians have attempted to repair my telephone, including reseting it to factory options. A week ago, I invested nearly 3hrs on the Pay-As-you-go cellphone I'd to obtain since my $150 per month telephone cannot cut it. Who knows just how long I was on with tech-support within the 1.5rs I Have had the support.

I ought to have simply settled the $175 or whichever support cost the 2nd month in to the agreement - I'd have preserved lots of cash and complications generally. Ugh.

Possibly Helio increases results for individuals in other areas than in Florida.


Offender: Helio

Country: USA   State: Texas

Category: Telecommunications

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